Privacy Policy

Last Updated: October 2026

beCALM Tours ("we," "our," or "us") is committed to protecting your personal data in accordance with the Data Protection Act, 2019 of Barbados.

This Privacy Policy explains how we collect, use, and protect your information.

1. Information We Collect

We collect only the minimum data necessary to operate our Service:

a) Device Information

  • Anonymous device identifier (used for syncing tour progress)

b) Location Data

  • Real-time location data while actively using GPS navigation
  • Location access is optional and controlled by your device settings

We do not permanently store location history.

c) Usage Data

  • Tour progress
  • Completed stops
  • User preferences

d) App Analytics

To understand how the app is used, we record first-party usage events (for example, pages viewed, tours started and stops played). Each event carries:

  • A random identifier stored on your device (not linked to your name unless you sign in)
  • Your country, derived from your connection; we do not store your IP address
  • General device type, operating system and browser
  • The website or campaign link that brought you to the app, if any

This data stays in our own database, is never shared with advertising or tracking services, and is deleted automatically after 13 months.

e) Payment Information

Payments are processed by a third-party provider (PayPal). We do not store your full credit/debit card information.

2. Legal Basis for Processing (Barbados DPA Compliance)

Under the Data Protection Act, 2019, we process personal data based on:

  • Contractual necessity (to provide purchased tours)
  • Legitimate interests (to improve service functionality)
  • User consent (for location services and analytics)

3. How We Use Your Data

Your information is used solely to:

  • Save and sync tour progress
  • Enable GPS navigation
  • Process payments securely
  • Improve performance using anonymized analytics
  • Maintain platform functionality

We do not sell personal data.

4. Data Storage & Security

  • Tour content is stored locally on your device for offline use.
  • Limited progress data may be stored on secure cloud infrastructure.
  • Location data is processed in real-time and not permanently stored.
  • We implement reasonable technical and organizational safeguards to protect your data.

5. Third-Party Services

We use trusted third-party providers:

  • Supabase – secure cloud data storage
  • PayPal – payment processing
  • OpenStreetMap – map tile services

These providers may process data according to their own privacy policies and security standards.

6. Data Retention

We retain personal data only as long as necessary to:

  • Provide access to purchased tours
  • Comply with legal obligations
  • Resolve disputes

Users may request deletion of their data at any time.

7. Your Rights Under Barbados Law

Under the Data Protection Act, 2019, you have the right to:

  • Request access to your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Withdraw consent where applicable
  • Object to certain processing activities

To exercise these rights, contact us using the button below.

8. International Data Transfers

Some third-party providers may store or process data outside Barbados. We ensure reasonable safeguards are in place to protect personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Continued use of the Service after updates indicates acceptance of the revised policy.

10. Contact

For privacy-related inquiries or data requests, contact us:

Contact Us